Due to the proprietary nature of our consultation and content development business, all proposals and/or contracts that initiate projects are non-refundable. They may be postponed, delayed, and rescheduled without penalty and without time limit, which provides the client with safety and assurances that the payment won’t be wasted. All payments are due as specified, regardless of other issues.
Per our written agreement with each client, we request 30 days written notice of cancellation of any and all services, proposals and projects. Services will be billed prorated to the end of term.
We offer a 100% guarantee on the quality of our work, but not the outcomes, as most outcomes are subject to variables outside of our direct control.